GENERAL PRINCIPLES
The privacy and protection of the personal data of all Clients and Users of the products and services made available or provided, at any time, by Filigrana de Portugal, constitute an essential aspect in the way they act and organize.
We want to ensure that our Customers and Users know and know at all times the rules and principles regarding the protection and processing of personal data, with Filigrana de Portugal developing, on a permanent basis, all efforts to guarantee and ensure security always in accordance with the rules and procedures defined in the applicable legislation, namely the Law of Protection of Personal Data.
This Privacy Policy aims to enable Customers and Users to understand how the Filigrana de Portugal collects, treats and, above all, protects the personal information transmitted by all those who use the services or access the website www.filigranadeportugal.pt .
You are advised to read this Privacy Policy, as well as the Terms and Conditions of each of the services provided by Filigrana de Portugal.
If you have any questions or concerns about the Privacy Policy or how the Filigrana de Portugal collects and treats your personal data, you may contact us at geral@filigranadeportugal.pt.
This Privacy Policy may at any time be subject to change or revision, and any changes or revisions shall be duly disclosed and communicated on the website of Filigrana de Portugal.
COMPANY RESPONSIBILITY
Filigrana de Portugal is responsible for the collection and processing of personal data.
RESPONSIBILITY OF CUSTOMERS AND USERS
In order to guarantee the protection of the personal data of Customers and Users, Filigrana de Portugal conditions the access to certain services by means of the introduction of a password or access code, in order to reinforce the control and security mechanisms. Passwords and access codes, made available by Filigrana de Portugal to Customers and Users, are personal and non-transferable, and it is up to Customers and Users to ensure their confidentiality and not allow third-party use.
The data circulating on the Internet are not fully protected against possible violations, and Clients and Users are exclusively responsible for the communication and use of passwords, access codes, confidential codes and all sensitive information.
It is recommended that Customers and Users adopt complementary security measures, including the maintenance of equipment (PCs, tablets or mobile phones) and properly updated and configured programs, the use of protection against malware (eg antivirus) and firewall and non-navigation on sites of doubtful reputation or for which you do not have the proper guarantees of authenticity. Clients and Users should also take care to physically protect their equipment and avoid placing access credentials on publicly accessible computers (eg Internet cafes, hotels, etc.).
DATA RESPONSIBILITY REPORTED TO THIRD PARTIES
Filigrana de Portugal may, in the exercise of its activity and in the scope of the services it provides, subcontract third parties for the execution of services, for the pursuit of the aforementioned purposes and for the development and management of its computer systems.
Third parties subcontracted by Filigrana de Portugal are obliged, under a contract signed with Filigrana de Portugal to implement the appropriate technical and organizational measures to protect personal data against accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure or access and against any other form of illicit treatment.
In addition to this case, they will only transmit the personal data of their Customers and Users to third parties when (i) this is required by virtue of legal provision and only in the exact measure of their obligations or (ii) in cases where the law if the Customer or User authorizes such transmission and is duly informed of the recipients of the personal data and the purpose of the processing of the transmitted data.
RESPONSIBILITY FOR THIRD PARTY SERVICES AND WEBSITES
Filigrana de Portugal websites, products or applications may contain links to third party websites, products or services, which have no relation to Filigrana de Portugal or are not covered by this Privacy Policy.
The collection or processing of the personal data requested by these third parties is the sole responsibility of Filigrana de Portugal being in no way responsible for the content, accuracy or veracity and legitimacy of these websites or for the misuse of the data collected or treated through it.
We hereby alert Customers and Users of Filigrana of Portugal to this fact and to the need to, before using the websites, products or applications, to read and accept the rules regarding the processing of personal data defined by those third parties.
PURPOSE OF COLLECTION AND TREATMENT OF PERSONAL DATA
Filigrana de Portugal only processes the traffic and location data in accordance with the applicable legislation.
After obtaining the prior and express consent of the Customers or Users, which may be withdrawn at any time, Filigrana de Portugal shall process the traffic and content data in the measure and for the time necessary for the commercialization and provision of communications services the provision of value-added services.
CONDITIONS FOR COLLECTING PERSONAL DATA
Filigrana de Portugal only collects the personal data of Customers and Users with their consent. Personal data is collected when Customers or Users subscribe to a particular service or purchase a specific product, in writing, or through the forms available on the Filigrana de Portugal website.
There are personal data that are indispensable for the provision of services or the acquisition of goods or products and in these cases Filigrana de Portugal informs the Customers and Users of this need in advance. If the data, if indispensable, are not provided or are insufficient or incorrect, Filigrana de Portugal can not provide the service, nor can it provide the goods or products, and the Customers and Users assume exclusive responsibility for the insufficiency or inaccuracy of the transmitted data .
All personal data collected by Filigrana of Portugal are treated in accordance with the applicable legal rules and in force at any time and only for the purposes communicated by Filigrana of Portugal at the moment the Customers and Users have given their consent, the data are always treated according to strict security rules and that ensure their protection and confidentiality.
PERIOD OF CONSERVATION OF PERSONAL DATA
The personal data are only kept for the period of time strictly necessary to allow (i) the provision of the service or the supply of goods or products, (ii) compliance with the legal obligations to which Filigrana de Portugal is attached, (iii) pursuit of the purposes of collection or treatment and (iv) the exercise of the rights of Clients and Users and the fulfillment of the corresponding obligations.
After this period of time, personal data will be deleted by Filigrana de Portugal.
ACCESS, CORRECTION, ELIMINATION OF PERSONAL DATA
In accordance with the applicable legislation, the Customer or User, as the holder of the personal data, is guaranteed the right to access, correct and delete their personal data.
In any of the situations the Customer or the User may contact us through the email geral@filigranadeportugal.pt.
AUTHORIZATION OR OPPOSITION
Filigrana de Portugal only processes the personal data of Customers or Users after they have authorized such treatment, through its registration in the various sites, purchase made or when it provides its electronic mail to receive news and commercial information.
The Customer or User also has the right to oppose the use and to request its deletion of the personal data provided for marketing purposes, to send informative communications or included in lists or information services.
In any of the situations the Client or the User may contact us through the email geral@filigranadeportugal.pt to oppose.
COOKIES DATA
Cookies are small text files stored on the computer of the Client or User when visiting certain websites. In some cases, they are eliminated after this visit. In others they are kept for later visits. The use of cookies in accessing websites is a common practice and the various browsers allow each Client or User to refuse its use, as well as eliminate those that have already been created.
The site www.filigranadeportugal.pt and some of its applications may use cookies to improve the navigation of Customers or Users as well as better understand their behavior, tastes and interests (globally). It is thus possible to improve the use and visualization of websites, making it simpler and faster, enabling a more interesting and dynamic browsing experience.
The cookies used by Filigrana de Portugal observe the principles of anonymity and confidentiality and are solely for the purpose of recognizing the Customer or User, and in no case are Filigrana de Portugal collecting any personal data or marketing purposes.
You can learn how to inhibit cookies in your browser by following the instructions provided by your browser vendor, as well as knowing in more detail the use of cookies made by Filigrana de Portugal. Please note that important features of the Filigrana de Portugal website and applications will no longer work while cookies are locked.
For more information on Cookies see here our Cookies Policy.
GOVERNANCE
In the organizational component, Filigrana de Portugal has an internal and impartial department, which assumes responsibility for the execution and compliance with applicable legal and regulatory rules regarding the processing of personal data, as well as with the Governance, Risk and Compliance Committee of Security and is responsible, among other functions, for the maintenance and development of the Information Security Policy, Standards and Procedures, the supervision of the Security Policy and the promotion of security awareness through training and communication.
In order to achieve this objective, Filigrana de Portugal has defined and implemented a set of rules and standards, applicable to all those who access, by legal or contractual, personal data, and whose purpose is to ensure its effective protection, assuming they undertake not to transmit such data by any means to third parties or to use them for purposes other than those established by law or contract.
PROCEDURAL MEASURES AND SAFETY TECHNIQUES
Filigrana de Portugal has also implemented sufficient, necessary and adequate technical, physical, organizational and security measures to protect personal data against accidental, unlawful destruction, accidental loss, alteration, unauthorized access or access and against any other form of illicit treatment.
Thus, Filigrana de Portugal has adopted different security mechanisms and procedures and follows the best practices in terms of information security in the systems that support the services it provides and which store and process the personal data of Customers and Users, namely the use of firewalls and intrusion detection systems, restricted physical and logical access, logging and monitoring and auditing, collection and transmission of personal data by secure means.
Whenever it is necessary to communicate personal data of its Customers and Users to third parties, Filigrana de Portugal is responsible for the personal data they have to transmit and guarantee that (i) the sharing of personal information obeys the legal rules in force, (ii) transmission is carried out safely, for example using encryption protocols, and (iii) third parties are contractually obliged to observe the confidentiality and secrecy obligations and to ensure the security of the personal data that, for that purpose, are not being able to use such data for any other purposes, for the benefit of themselves or third parties, nor to correlate them with other data that are in their availability.
USER LAW
In any of the situations the Customer or the User may contact us through the email geral@filigranadeportugal.pt to oppose or make changes to their data or even eliminate.
By making use of our services, you are accepting the privacy conditions mentioned and do not have a computer domain or age above 18 years should make use accompanied by someone who has such knowledge or legal age.